Ordering from The Air Filter Store is Easy
Ordering from The Air Filter Store is easy using our secure order server. Just enter your address and shipping information, credit card info, and product being ordered. Once your order is received we'll get your order processed as quickly as possible. We accept Visa, Master Card, Discover, and American Express. If you would prefer to phone in your order, call us at 1-817-821-5744. Send checks or money orders to PO Box 172032, Arlington,TX 76003-2032.
Money Back Guarantee
The Air Filter Store guarantees your satisfaction with our product. You can return most stocked items for a full refund if returned to us within 30 days. Air filters have an even better 90-day money back guarantee. Items must be returned in their original condition and packaging. Items which cannot be returned in "like new" condition can only be returned for exchange. This policy does not apply to custom size filters. When returning merchandise include a copy of your invoice and a description of the problem. You are required to pay return freight. The Air Filter Store is not responsible for returns lost in shipping. The Air Filter Store will charge a 15% restocking fee on all merchandise returns.
Secure Shopping
The Air Filter Store uses several measures to ensure the security of your data. In addition to our Verisign security certificate and Authorize.net verification, the Air Filter store is in compliance with all standards as set forth by the PCI Security Standards Council. Our security measures are audited by a third-party source quarterly to verify we are in compliance. That means we are always using the latest software and most up to date security patches available to protect your private information. Plus, our shopping cart system has a Hacker Safe® seal of security that is tested daily to provide a premium level of added security.
Shipping Policy
Shipping and handling charges are either displayed on the product page, or calculated at time of checkout. Freight charges reflect UPS ground or air shipping to any where in the contiguous United States and Canada. Alaska, Hawaii, Puerto Rico, and Guam customers must choose the air shipping option. International customers please call or e-mail for shipping and handling costs.
Return Policy
To return merchandise, call or e-mail us for a return authorization number. We cannot accept any return without a return authorization number. Customer is responsible for return freight and a 15% restocking fee will apply.
Privacy Policy
The Air Filter Store only collects the private information necessary for the quick, accurate fulfillment of your order. We may occasionally email special announcements or news. We do not sell, lend, rent, or give away that information.